Privacy Policy

Tigh Loran Bed and Breakfast, Torridon

PRIVACY POLICY 25 MAY 2018.

This Privacy Policy describes in simple terms how your personal information is collected, used, and shared when you enquire or enter into a contract for bed and breakfast accommodation or visit my website at tighloran.co.uk and how you may modify or delete this data.

It also demonstrates my compliance with GDPR (The General Data Protection Regulation – EU 2016/679). I am the data controller for the purposes of the regulation.

Collecting your personal data.

When you first contact me and give me your information I collect and retain the following information:

Name

Address(s)

Telephone number(s) if supplied

email address(s) if supplied

Details and dates of the accommodation you require.

Any information you write in the visitors book at Tigh Loran

Website:

My website at tighloran.co.uk does not collect any data and does not use cookies or other forms of tracking. I do publish on the website moderated reviews from persons who have stayed at Tigh Loran which have been sent to me by email or post, or posted on Google® reviews. I do not publish reviews or comments from the visitors book at Tigh Loran.

  • Please be aware however that if you come to the website via a search engine, that search engine will track you by various means. You must visit their website and inspect their privacy policy for details of this and how to control such behaviour.

  • Also, if you use the helpful links to other websites, I recommend that you always first check their privacy policies as they may collect and process data, set cookies or otherwise track your browsing habits, and they may also use this information for advertising. If you are worried about this please do not use the links to external websites, which I have provided simply for your convenience.

  • Tigh Loran has no association with, or control over, the individual privacy policies or content of these websites.

Using your personal data.

I use and retain your personal data in order to book accommodation for you and to be able to contact you as necessary.

I do not undertake any form of direct marketing by electronic or postal methods and will only contact you in relation to accommodation about which you have enquired.

Sharing your personal data.

I do not share your personal data with any person or organisation, other than my accountant, which is necessary to comply with UK taxation regulations.

The only exception to this is if instructed by a government or legal authority.

Data Retention.

Lawful basis for retention:

I retain your personal data together with my business records for 7 years in order to comply with government and legal duties – for example HMRC tax regulations. However I securely destroy contact information from my contact notebook and telephone record books annually.

Designed-in privacy and storage.

Your email address, if supplied to me, is held within an email client on a computer which is connected as required to the internet in order to communicate with you.

Your telephone number is held on paper records in the office and may also be held on my telephone. Telephone calls may be recorded at your choice if I am away from the office. These are deleted once I have listened to them.

I also maintain paper business records which are held securely in the office.

  • The transmission of information via the internet, telephone or postal system is not completely secure. I will do my best to protect your personal data whilst in my possession, but I cannot guarantee the security of your information transmitted via email, telephone or mail. Do not send credit card details by email or post.

Your right to access data.

You have the right to request a copy of the personal information I hold for you, and to request for it to be updated as required. If this requires other than minor effort I am permitted by GDPR to make a charge for this to cover my time, particularly if I have already provided the information once.

Your right to delete data.

You have the right to request deletion of your personal data except where I must retain this for legal reasons as described above. So for instance you may request deletion of your email address(s) and or telephone number(s) if you have given them to me, or for example request that communications are made only via Royal Mail. You can also request that your review is removed from the tighloran.co.uk website.

Minors.

I do not provide accommodation to unaccompanied persons below the age of 18 years.

Changes.

This privacy policy may be updated from time to time for operational reasons or to comply with legal duties etc.

A current copy is always available on my website at tighloran.co.uk

Contact details.

Customers may contact me for any of the above purposes by any of the following methods:

Email: booking (at) tighloran.co.uk           ( replace (at) with @ )

Telephone: 01445 – 791 293                          +44(0)1445791293

Mail: Tigh Loran Bed and Breakfast, Fassaig, Torridon, Achnasheen, UK, IV22 2EZ

Bed and Breakfast. No evening meal. All bedrooms have en-suite shower, hand basin and toilet, along with a television and tea and coffee making facilities. WiFi is available in bedrooms.